Wednesday, November 12, 2008

Printer Queue Stuck

After printing a job, the print indicator window only goes to 99% and the job never completes itself, although the paper spits out and it is finished. If you try to then print another job, it won't print because it thinks the first job isn't done (but it is).

When you try to open the queue, the first document says "Deleting- printed". It's almost like it's stuck at deleting the old job.

Do this:
- Stop the "Print Spooler" service.
- Delete all the existing print spool files. (Stored in "C:\WINDOWS\system32\spool\PRINTERS" by default).
- Start the "Print Spooler" service.
- Right-click the printer's icon in the Printers and Faxes folder and choose Properties.
- Click the Advanced tab.
- Click the Print Processor... button.
- Make a note of the existing "Print processor" selection on the left (in case you need to revert it.). Then change it to "WinPrint". Click OK.
- Click OK on the printer's properties window.
- Try sending a print job to see whether it persists in the print queue.

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